The location of the property was magnificent as we were next to the Uffizi gallery, duomo, markets, shopping locations, all the major attractions, and multiple restaurants. Florence Historic Centre district was definitely worth visiting.

Quiet room, walking distance to train/bus station. Helpful staff especially with cancellation of flights due to the volcano.

Small shower with shower curtain sticking to my body during shower.

The hotel serves gorgeous continental breakfast with muffins, yogurt and hard boiled eggs. The family room is air-conditioned and has free Wi-Fi, a balcony, and a safe box.

The breakfast was really good, offering a variety of juices, cappuccinos, and yogurt. 😋 Our family room had nice amenities, including a refreshment area, a bathtub, and a balcony, where we spent one night.

Had good stay in our vacation. Nicely decorated units with a great continental buffet breakfast and tea or coffee, and the staff were highly courteous. The location was absolutely perfect and nice, next to the Chinese restaurant, in the secure area.

Location superb right across from railway station three minute walk away. Excellent host in Fransesca for whom nothing was too much. Very good ambience and facilities. Family type of environment. The third floor location may be a bit of a struggle for suitcase heavy visitors as the lift is very, very small. We'd be back there in a flash if visiting Florence again.

Truly enjoyed the charming and quirky atmosphere of the hotel. the bedroom was tastefully decorated and had air conditioning. the bed was nice and comfortable. the location was very central and unbeatable, close to a supermarket. Very good services were provided at the hotel.

Very very kind staff. Her hospitality is perfect. Laptop and Sky is free at room.

Breakfast room is small. Parking place is mostly occsupied (but it's common near the big station).

We were welcomed by Francesca after a terrible train trip from Rome and our mood was lifted immediately! She is an excellent hostess; providing us with a map and the lowdown on what to see, what to skip, and most importantly where to eat!. Molto bene, grazie!

Walls and floors were a bit thin but not unbearable.

We were pleased with the deluxe triple room; it had a nice decoration and even a balcony.

Staff/Very close to smn train statiom

Very friendly staff, was made very welcome with things like fruit in the room, 5* treatment on a 2* budget

The breakfast was a good mix of choices for everyone's liking. 🥐 the location of this place was super close to the main train station.

The location was ideal and incredible, really close to the central train station, Florence for 2 nights, and the Mercato Centrale. Furthermore, so close to everything. Loved tastefully decorated family king room with working facilities, felt like we were home.

very very helpful staff ，good location and very beautiful room